Work Shouldn't Hurt. End workplace harassment.
Work Shouldn't Hurt. End workplace harassment.

What Should I Do If HR Doesn’t Take My Complaint Seriously?

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Human Resources is often an employee safe space, but what happens when it appears that HR is ignoring your harassment complaint?

Reporting harassment to HR is supposed to be a step towards resolution. This frustrating and disheartening experience leaves many employees feeling helpless and unsure of where to turn.

This post will guide you through your options, empower you if it’s time to escalate the issue so that your voice is heard.

Why HR Might Not Take Your Complaint Seriously:

There are various reasons why HR may appear unresponsive or dismissive:

  • Conflict of interest: HR’s primary responsibility is often to protect the company, not necessarily the individual employee.
  • Lack of training or expertise: Some HR professionals may lack the knowledge or experience to properly handle harassment complaints.
  • Minimizing the issue: They may downplay the severity of the situation or try to brush it under the rug.
  • Fear of liability: The company may be concerned about legal repercussions and try to avoid taking action.

What to Do If HR Fails You:

  1. Document everything: Keep detailed records of your interactions with HR, including dates, times, names of individuals you spoke to, and any responses you received. This will be crucial evidence if you decide to take further action.
  2. Escalate your complaint: Go up the chain of command. If your HR representative isn’t helpful, try speaking to their supervisor, a higher-level manager, or even the CEO.
  3. Consider external reporting: If internal channels fail, you can file a complaint with the Equal Employment Opportunity Commission (EEOC) or your state’s fair employment practices agency.
  4. Consult an attorney: An employment lawyer can help you understand your legal rights, advise you on your options, and represent you if necessary.
  5. Gather support: Talk to trusted colleagues, friends, or family members for emotional support and guidance.

Additional Tips:

  • Be persistent: Don’t give up if your initial attempts are met with resistance. Continue to advocate for yourself and seek a resolution.
  • Know your rights: Familiarize yourself with your company’s policies on harassment and discrimination, as well as relevant federal and state laws. Seek legal counsel when necessary. *
  • Stay calm and professional: Even if you’re frustrated, maintain a respectful and professional demeanor in all communications.

ACTION: If you’re struggling to get your voice heard, we can help. Download The Hostile Workplace Defender – A step-by-step guide to identify, document and navigate this challenging situation. Find the support you need.

Experiencing a dismissive response from HR can be discouraging, but it doesn’t mean you’re out of options. By escalating your complaint, seeking external help, and knowing your rights, you can take control of the situation and fight for a safe and respectful workplace.


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*Disclaimer

The information provided on this website does not, and is not intended to, constitute legal advice; instead, all information, content, and materials available on this site are for general informational purposes only. 

Readers of this website should contact their attorney to obtain advice with respect to any particular legal matter. 

Information on this website may not constitute the most up-to-date legal or other information.  This website contains links to other third-party websites.  Such links are only for the convenience of the reader, user or browser; the ABA and its members do not recommend or endorse the contents of the third-party sites.